Blockchain.com states that they will never call customers via phone or contact them via social media. If someone claims to be a Blockchain.com employee and contacts you via these methods, it may be an impersonation scam. Blockchain.com emails will come from an official email address ending in blockchain.com
Contacting Blockchain
Official Support Website
1) Visit the Blockchain support website Blockchain Support. 2) Navigate to the help center where you can find answers to common questions and submit a support ticket for personalized assistance.
Support Ticket
To submit a support ticket, visit the Blockchain support page and provide details about your issue. Include any relevant information such as error messages, account details, or transaction IDs.
Email Support
Blockchain provides email support for direct communication. You can typically find the email address to use for support inquiries on their official support page.
Security Concerns
For security-related issues or suspected account compromises, contact Blockchain support immediately and follow their guidance for securing your account.
Educational Resources
Blockchain.com offers educational resources on their website to help users understand their services and troubleshoot common problems independently.